Description
Desktop Support London
We have an exciting IT Contract for a London Desktop Support Engineer. This is for a 3 month contract but may be extended.
This is a site-based contract role but is inside IR35. As a result, this role is suited to umbrella contractors only.
Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client's desktop technology and resolve any technical issues that may occur, all within contractual agreements.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.
A SNAPSHOT OF WHAT YOU WILL BE DOING:
Firstly, you will respond to customer incidents, service requests and manage through to a successful resolution
Secondly, deliver a deskside service to the customer, including hardware break fix and software support for laptops and desktops across the site.
Thirdly, maintain desktop devices.
Additionally, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements.
Finally, monitor security profiles and anti-virus software on all Desktop Devices. Take appropriate action in the event of non-compliance with security requirements.
IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:
Minimum 3 years Desktop Support experience
A confident communicator who is able to engage at all levels
Be able to work under pressure and adapt to change
Excellent customer service skills
Ability to lift and move computer equipment weighing up to 50Lbs.
Most importantly, knowledge of network protocols, server hardware and configurations.
Relevant IT qualifications
So, if you are a Desktop Support London and are looking for your next contract, why not apply now.
Helpful IR35 information about IT Contract Jobs and contracting
In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information
Global Technology Solutions is acting as an Employment Business in relation to this vacancy.