Windows Support Engineer Powershell, SCCM AND TCCIP; BANKING BRUSSELS E



The Windows Support Engineering team is responsible for the 2nd and 3rd level support for 2000+ Windows (Physical & VM) Servers running various applications. The team is also responsible for architectural designs of some critical services like File Server as well as accountable and responsible for the stability of Windows environments and Sofware patching .

The team provides onsite cover between the hours of 08:00 and 18:00 Mon - Fri, and also provides watch duty cover outside of office hours.


In the frame of the banks projects and system administration, the Windows Support Engineer will be responsible for providing 2nd level & 3rd support of Windows Servers (2008, 2012, 2016 and 2019) in a complex and hybrid environment consisting on the following responsibilities:

  • Follow-up of production & Non poduction environment problems and change requests (ITIL and AGILE processes )
  • Management of File & Print, Backups, restores and associated infrastructures like Falcon.
  • Contribution to roadmap projects.
  • Manage software package & security patching via SCCM
  • Providing 2nd level & 3rd support during business hours (onsite Production and non-production support run from 8:00 till 18:00 CET).

Please note this role is based in Brussels and includes Watch Duty On Call support outside business hours from 18:00 till 8:00, assigned on a rotational basis.


Technical skills

  • Knowledge of Scripting language is a must: Poweshell, SQL,
  • Proven experience in managing and supporting SCCM is a must
  • Proven experience in managing and supporting Windows Servers environments (2008, 2012, 2016 and 2019) on a Virtual environment (Vmware)
  • Very good knowledge on one or more infrastructure areas: File Servers, Print Servers, DNS, AD, Cohesity, NAS, SAN) is a plus.
  • Knowledge of clustering solutions and server hardware technology (HP, UCS, vblock ).
  • Knowledge of networking basics and TCP/IP.GPO, KMV
  • You are fluent in English.

Soft skills

In this function, you are able to:

  • Learn a lot in a limited period of time and to be self-study oriented.
  • Easily adapt to Change/technologies/procedures.
  • Handle administrative tasks and work in a demanding operational context.
  • Be stress resistant and constructive whatever the context.
  • Act as a true team player and to demonstrate good interpersonal skills.
  • Summarize complex technical situation in simple terms.
  • Be solution and client oriented.
  • Balance quality and speed

What we offer

This position allows you to contribute to the support of the Windows. The Euroclear environment is complex and hybrid: Multi forest - multi domains - multi systems and multi- zones (DMZ, SAN, NAS, links to other platforms such as Mainframe, unix, Tandem, networking elements). This role gives you the opportunity to work with recent technologies that will require you to continuously develop your experience and skills.

Additional information

  • Shift work applicable (3 shifts: flexible business hours; 08:00 - 17:00; 09:00 - 18:00
  • Watch Duty and Weekend work required! estimated average of once every 6-8 weeks;
  • Occasionally, some tasks need to be performed before or after business hours.


An excellent opportunity to practice and develop your talents in a highly professional international environment.
Working closely with inspiring, supportive and engaged colleagues from 80+ different countries, interacting with many stakeholders at all levels across the organization.
A learning and development focused environment with an emphasis on knowledge sharing, training, and reskilling.

Start date
6 months +
Appella Recruitment
Published at
Project ID:
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