Senior Digital Trading Manager

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E-Commerce Retention Management Adobe Creative Cloud Customer Experience Communication Sales Forecasting Presentations Mergers and Acquisitions Sales Promotion Audience Segmentation Customer Insight Demand Generation Leadership Marketing Negocios Internacionales Matrix Management Merchandising Persuasive Trading Stakeholder Management Standards-Compliant Storytelling Business Strategies Articulation Branding Campaigns Metrics IT Recruitment Commercial Awareness


We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have excellent job opportunities for you.

Job Title: Senior Digital Sales Trading Manager

Location: Shoreditch or maybe Maidenhead (Hybrid)

Duration: 12 months contract + possible extension or maybe conversion to perm

What you'll do:

  • Driving growth in ARR from Client's Creative cloud Cloud's Consumer by: Growth of net new customers via direct or free-to-paid acquisitions.
  • Maximize efficiency of demand campaigns and use segmentation to increase traffic volumes.
  • Improving sales performance across all digital channels and reporting on key targets.
  • Creation of quarterly trading - working across the Matrix to deliver and execute upon it and drive incremental business growth.
  • Forecasting business performance for both acquisition and retention, and communicating these reports to senior partners within the organisation.
  • Apply segmentation, customer insights, and personalization at scale to increase customers' conversion into our free and paid plans.
  • Active use of Free offerings and conversion of customers into paid membership.
  • Collaborating with the merchandising team to improve conversion metrics and create test hypothesis in order to solve customer journey challenges.
  • Leading Promotional activities for Creative cloud, as well as driving in product activity.
  • Working with local and corporate based designated squads to drive customer experience improvement and culturalization at scale.
  • Prepare detailed presentations, analysis, and materials to support the senior management team with QBRs, Strategic business reviews, and VP-level presentations.
  • Develop and maintain strong relationships with worldwide peers and stakeholders to evaluate effectiveness of programs and the impact of operational strategies. Look for ways to both bring and share best-practice to constantly improve the execution of our business.
  • Ensuring customers success measured by active use of their plans, retention, and NPS.
  • Up-sell of plans for existing customers.

What you need to succeed:

  • Work with the EMEA and Global Ecommerce teams to support client's direct business growth targets: Partner with E-commerce and marketing audience-focused cross-functional teams to balance audience-specific acquisition and retention targets.
  • Have an extensive E-commerce experience with international business background and superb ability to work with complex sets of data.
  • In order to drive sales, a full understanding of - and ability to influence Brand, Demand Gen, Campaign, and audience segmentation and cross-visit targeting for acquisition - as well as retention, is critical to the long-term success.
  • As client is a Matrix organization - the ability to work across teams and create a true leadership perspective is essential. Storytelling and articulation of complex data sets will be a must.
  • This critical role requires outstanding commercial acumen and communication/influencing skills. Having high EQ is essential in client, as well as the drive and hunger for change.
  • Play a vital role in forecasting business performance across the product areas for both acquisition and retention.
Start date
12 months contract initially
J & C Associates Ltd
Published at
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