remote

SYSTEMS TECHNICIAN- ONSITE IN EDINBURGH - CONTRACT

East Lothian

Keywords

Technical Support Microsoft Azure Servicio al Cliente Communication Customer Demand Planning Recruitment Hyper-V Information Technology Infrastructure Libraries (ITIL) Windows Servers Citrix Systems Outsourcing Windows PowerShell Time Management User Assistance VMware VSphere Vba Programming Language

Description

SYSTEMS TECHNICIAN- ONSITE IN EDINBURGH - CONTRACT

Leading Managed Services Provider in the Public and Defence Sector is looking for a Systems Technician to be onsite in office 5 days a week in Edinburgh.

Working hours: Monday - Friday (1:30pm - 10pm) must be flexible

Title: 2nd Line Platform Support Technician

You will be working in a small team of specialists on the latest technologies and providing technical support remotely to a client base of over 60,000 users.

Can also consider Junior - Midlevel candidates

You will have experience of providing technical support at 2nd level. Working hours are Monday to Friday 1.30pm to 10pm with no on call responsibilities. There may be a requirement to work outside of these hours to suit customer needs

Core Skills

  • Previous experience in a customer facing 2nd Level support role
  • Background in end user support and customer service environments
  • Good Microsoft Office 365 knowledge
  • Good Microsoft Azure knowledge
  • Good Windows10 knowledge
  • Knowledge of Windows 2012 and 2016 Server technologies
  • Excellent Communication skills both written and verbal
  • Excellent time management skills
  • Willingness to learn and develop IT knowledge
  • Ability to analyse issues and identify the best solutions within SLA.

Desirable

  • Knowledge of Microsoft VBA, Powershell Scripting skills
  • Exposure to Citrix Technologies
  • Exposure to vSphere.
  • Exposure to Microsoft Virtulisation, Appv5, HyperV technologies
  • Understanding of ITIL processes

Please apply via this ad in the first instance or send a CV with covering note or contact me or (see below)

Project People is acting as an Employment Business in relation to this vacancy.

Start date
n.a
Duration
12 months
From
Project People
Published at
22.11.2022
Project ID:
2502458
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