Description
Senior Service Desk Analyst
5 Days a week onsite
Inside of IR35
3 months Initial Contract
We are looking for a Senior Service Desk Analyst to join our financal client to support on a Windows 10 rollout.
We require a candidate with excellent customer service skills, as well as;
- Strong experience demonstrating desktop support experience
- Exposure to an ITIL based environment and understanding of ITIL methodology
- Experience in liaising with employees at all levels including board level.
- Microsoft Windows 10/11 configuring and troubleshooting
- Microsoft Office knowledge
- Microsoft Endpoint Manager managing devices and applications
- Microsoft Endpoint Configuration Manager (SCCM)
- Microsoft Exchange Online mailbox administration
- Microsoft ActiveRoles user and computer administration
- General Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi
- Remote Access/Mobility & VPN technologies
If you are on the market, please apply for your CV to reach me directly.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.