Senior Service Desk Analyst

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User Assistance Information Technology Infrastructure Libraries (ITIL) Problem Solving Administrative Operations Microsoft Windows Servicio al Cliente Configuration Management Desktop Support Microsoft Exchange Server Virtual Private Networks (VPN) System Center Configuration Manager Network Administration Remote Access TCP/IP Wide Area Networks Wi-Fi Technology Hardworking and Dedicated


Senior Service Desk Analyst

5 Days a week onsite

Inside of IR35

3 months Initial Contract

We are looking for a Senior Service Desk Analyst to join our financal client to support on a Windows 10 rollout.

We require a candidate with excellent customer service skills, as well as;

  • Strong experience demonstrating desktop support experience
  • Exposure to an ITIL based environment and understanding of ITIL methodology
  • Experience in liaising with employees at all levels including board level.
  • Microsoft Windows 10/11 configuring and troubleshooting
  • Microsoft Office knowledge
  • Microsoft Endpoint Manager managing devices and applications
  • Microsoft Endpoint Configuration Manager (SCCM)
  • Microsoft Exchange Online mailbox administration
  • Microsoft ActiveRoles user and computer administration
  • General Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi
  • Remote Access/Mobility & VPN technologies

If you are on the market, please apply for your CV to reach me directly.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Start date
3 months
Rullion Ltd
Published at
Project ID:
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