Description
Job Title: ServiceNow CMDB Analyst - Inside IR35
Location: Glasgow/Remote
Salary/Rate: Between £500 and £600 per day
Start Date: 19/12/22
Job Type: 6 Month Contract
We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled ServiceNow Business Analyst to join their team for a six-month contract.
Key responsibilities:
Day to day facilitation of the Configuration process and administration of the CMDBManages the day-to-day activities of the configuration management process; ensuring operating procedures are documented to support the activitiesManages the CMDB health via the ServiceNow CMDB Health Dashboards.Creates and manages the Service Mapping roadmap using the ServiceNow Service Mapping capabilityAssures that all operational services (and those being prepared) are recorded within the CMDBMaintains the Configuration Management System, including the CI data model and relationshipRequired Skills/Experience
The ideal candidate will have the following:
Extensive experience of working with ServiceNow in an equivalent roleExperience of working with and managing 3rd Party delivery partnersExperience of managing business stakeholders and service deliveryExcellent analytical and problem-solving skills, with ability to think laterally and conceptuallyExperience in managing backlogs of work, control of priorities, and resolution of conflictsAbility to contribute to a team of peers, as well as within own teamSelf-motivated and highly organised with strong attention to detailAbility to focus on continuous improvement and developing strong working practicesExcellent written/verbal communication and presentation skills with experience of reporting to a senior audienceDesirable Skills/Experience
Although not essential, the following skills are desired by the client:
Cloud DiscoveryTag-Based mappingTag based GovernanceProven experience of setting up and configuring Cloud Discovery - AWS and AzureRelevant ServiceNow qualificationsBe an adaptable communicator that can translate complex messages and influence positive outcomesEstablish and maintain excellent internal and external stakeholder relationships through which a deep understanding of both current and future needs can be clearly identifiedPlan and supply activities and solutions, as appropriate, to fulfil these needsPlan and manage technical quality assurance activities to ensure quality standards are maintained and to facilitate the improvement of products and servicesIn the event of major issues, co-ordinate all relevant activities, where reasonable, to ensure efficient performance and return to normal conditions as soon as possibleIf you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
