Senior Citrix engineer VirtualApps - Powershell - LONDON/PARIS

Paris  ‐ Onsite
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Keywords

Citrix Systems Problem Solving Infrastructure Management Windows PowerShell Technical Support Communication Dutch Team-working Analytical Thinking Microsoft App-V Automation Baselining Computer Security Debugging French Standard Operating Procedure IT Service Management Maintenance System Center Operations Management System Center Configuration Manager Office Suite Operational Systems Software Deployment Workstations User Environment Management Service Orientation Scripting Root Cause Analysis Packaging and Processing Duties Netscaler Project Support Self Motivation

Description

Senior Citrix engineer VirtualApps - Powershell - LONDON/PARIS FRENCH/ENGLISH OR DUTCH/ENGLISH

BACKGROUND

The End User backbone team is responsible for the design, implementation and support of the Workplace infrastructure. This includes deployment and maintenance of applications delivered via Citrix, VDI and Workstations and keeping the underlying infrastructure up to date.

The team delivers second and third-line support to end-users and the onsite support teams across all entities.

Your role

Maintain and monitor the infrastructure components

Incident, request and problem management (3rd line support)

Provide project support

Provide application support for our internal client base

Deploy applications, debug and solve related problems on Citrix, physical and virtual workstations

Manage patching for applications and operating systems on these platforms

Report on application deployment progress and security baseline compliancy

Apply standard operating procedures and actively contribute to continuously improve operational processes

Your Profile:

Required skills

Minimum 5 years of experience in supporting a Windows multi-user environment, including application delivery

Proven administrator and support experience in a Citrix environment (1912; StoreFront; Ivanti; NetScaler (Access Gateway); Troubleshooting; Analytical skills)

Excellent problem-solving skills and ability to do in-depth troubleshooting and root cause analysis

Good knowledge of IT Security Principals and overall understanding of IT Service Management

SCCM experience including baseline management and custom reporting

Operational knowledge of App-V, PowerShell, MSI and other packaging/Scripting technologies

Proven experience with M365

Sufficient knowledge of the common office applications to be able to deliver application support to end-users

Identify opportunities for simplification and automation

Customer oriented attitude with excellent communication skills both written and verbally

Proactive and transparent communication

Team player. Strong believe that being part of a team is a strength

Fluent in French/English or Dutch/English

Optional skills

Experience with Win10/Win11 (OS/upgrade)

Experience with third parties for Workstation (SCOM/SCUP/TPM/Bios management

Start date
immediate
Duration
12 months
From
Appella Recruitment
Published at
06.02.2023
Project ID:
2543637
Contract type
Freelance
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