Description
Service Desk Engineer, onsite 3 days a week, Oxford, 2 days remote working
Service Desk Engineer, First line Support, working for a leading VAR you will have experience of the following.
Technical support experience of Microsoft Windows 10, 8, 7 and Office 365. Technical support experience on IOS and Android mobile devices. Windows Server, Networking, Active Directory experience would be advantageous. Previous PC hardware, printer, scanners, and mobile device troubleshooting desired. Ability to communicate technical information to non-technical colleagues both written and verbal. Very good attention to detail and completion of incident records in the ITSM. Fully remote working with occasional visit to Oxford office for onboarding.