SAP Business Systems Manager (Support Manager)

Berkshire  ‐ Onsite
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Keywords

SAP Applications SAP HANA Business Systems Data Governance Data Management Leadership Help Desk Information Technology Infrastructure Libraries (ITIL) Interpersonal Skills Maintenance SAP Business Suiteing SAP Project System Service-Level Agreement

Description

SAP Support/Business Systems Manager

Reading - Hybrid

£pd

Our client are looking for a SAP Support Manager. You will manage a gloabl support team, co-ordinating Global SAP tickets and any issues related to the maintenance of SAP systems.

The role:

  • Provide leadership and oversight to the Global SAP Tickets and SAP support team.
  • Coordinate and lead resolution of all issues reported with SAP S4/HANA, within designated Service Level Agreements (SLAs), and provide assistance with ticket closure as needed.
  • Coordinate and oversee, in accordance with established data governance protocols, the development and updating of master data within SAP.

Experience/skills required:

  • Experience managing time zones to ensure coverage for global users.
  • Experience managing a small support team.
  • Hands on knowledge of S/4HANA.
  • Experience of managing a Global helpdesk using ITIL Principles.
  • Strong interpersonal skills.

To be considered for this SAP Support Manager opportunity, please click 'apply' or get in touch with Tobias Laycock at Harrington Boyd.

Start date
ASAP
Duration
6-9 months
From
Harrington Boyd
Published at
22.03.2023
Project ID:
2569926
Contract type
Freelance
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