Description
Role - 2nd/3rd line Linux and Windows support
Description - The support environments are a mix of Windows and Linux. The ideal candidate would have at have 5 years or more of BAU experience.
Essential skills, competences, relevant qualifications and previous experience required (where appropriate):-
Essential
- Linux - Centos, Rocky and Ubuntu
- Windows Server 2016, 2019 and 2022
Key responsibilities
- Resolve BAU tickets
- Troubleshooting the more complex queries
- User creation
- Permissions Management
- Escalation of unresolved ticket
Technical skills should include experience with at least three of the following -
- Guacamole
- KVM
- Active Directory
- Veeam
- PDQ Deploy
- FreeIPA
- Check_MK or other monitoring solutions.
- IPFire
- Rundeck
- HPE/Dell SANs
Desirable
- Experience troubleshooting Analytical workbench packages such as R, R Studio, R Tools, Anaconda, Python/Pypi