Description
Operations Manager - London - Financial Services - 9 month ContractMy client, a leading financial services company, is recruiting for a Operations Manager to support the Operations Director to drive delivery of the programmes second phase, on a nine month contract based in London.
Key Responsibilities
- Continuous improvement owner: drives initiatives to reduce waste and improve the customer experience, uses influence to remove blockages and barriers.
- Effectively manages relationships both within and external to team.
- Keen analytical skills - only makes decisions based on in-depth analysis of available data.
- Demonstrates skills through sound planning and control.
- Adapts to and manages change effectively and gains buy-in to minimise negative impact on people and process.
- Oversees performance and people management for operation - directly responsible for own development and performance and development of direct reports.
- Builds motivated, engaged, high-performing teams.
- Displays and demonstrates strong coaching skills in all people interactions.
- Highly organised and independent worker.
- Procedural / product or specialist knowledge where role requires.
- Provides strong leadership, direction and communication.
- Working to deadlines
- Working with a complex and demanding business maintaining positive relationships
- Must be a "completer / finisher"
- Excellent oral and written communication skills
- Enthusiastic, analytical and decisive