Description
I am looking for a Collections & Recoveries Manager to join a top bank based in Gloucester. The role will require you to come on board and help them with a new project within their business.Responsibilities-
Acts as a source of steer and expertise and input into the development of Collections & Recoveries processes, strategy and business plans
Responsible for service delivery across their stream
Responsible for control and reduction of complaint volumes within their C&R team
Build and maintain close relationships and leverage support from other business areas across operations, risk and products
Ensuring delivery fair outcomes to our customers
Ensuring adherence to business continuity planning requirements
Oversight of development and maintenance of training strategies
Experience required-
Proven collections and/or recoveries background
Excellent planning and organisational skills.
Strong influencer and negotiator at all levels
Rates- £ per day
Gloucester
Initial 3 month contract (with scope to extend)
This role is one of lead requirements to fill for this project to move forward, so if you fit the criteria above and would like to know more information please send me a copy of your CV and I will get back in touch.