Description
IMS CORE SUPPORT ENGINEERWe are currently recruiting for our client, a prestigious telecommunications company, for a IMS Core Support Engineer to join their business in the United Kingdom.
REQUIREMENTS
• Equipment lab testing support, including test environment setup, test equipment management and maintenance
• Implementing or supervising project engineering process, including hardware and software supervision, acceptance test
• Implement of site survey and achieving survey report
• Supporting as Interface with engineering partner to locate technical problems that may arise during the engineering process
• Responsible for Level1/level2 technical support service to customer or partner independently or jointly with a technical support team
• Onsite support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA
• Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process
• Follow up issues that may arise during testing/workshop/bidding activities
• Customer communication and workshops
• Bidding support on project engineering and technical service related part
QUALIFICATIONS
• 5+ years of telecommunications experience
• Deep technical knowledge in IMS, CS, PS Core; IP; Routing, Switching
• Proven experience diagnosing and localizing technical issues
• Ability to work under high pressure and meet deadlines
Please submit your CV to: , quoting reference: MGKRIMSC5708, or call Kimberly on .
If you know of anyone within your network who may also be interested in this position, we highly appreciate you forwarding this email & position to them.
Please note:
• That we do all we can to respond to your application but if we have not contacted you within 2 business days following your application, it is likely we are not able to consider your application for this position.
• We cannot consider your application for this position if you are currently working for our client. Your application can only be considered if you have written confirmation you are leaving your current position.