Description
We are currently recruiting for a Deskside Technician for our clients in North West Switzerland for a 6 month contract -Job description:
o Install, configure and maintain IS/IT infrastructure in compliance with our standards, procedures and operating methods
o Monitor the running of logical and physical IT equipments, according to standards, frameworks, operating methods and safety procedures
o Provide users with technical assistance
o Process service request fulfillment
o Perform operational testing and technical qualification
o Categorize and log incidents.
o Diagnose causes, and support resolution of incidents/problems in compliance with the procedures in place
Design
o Check that risks and security procedures of technical equipments are compliant with risks & security policy
o Carry out availability, security testing and acceptance of IT equipment
Continuous Improvement
o Contribute to knowledge transfer in his domain
o Contribute to the consistency of Supporting services by bringing ideas and user feedback
o Document solutions to incidents and problems in the knowledgebase
We look forward to receiving your CVs!