Description
POSITION REQUIREMENTS:
Consumer Service skills
- Communication & influencing skills
- Listening skills
- Accuracy
- Quality Phone Manner
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
As a communicator
- Convey information to all concerned clearly and convincingly and with self-confidence
- Are able to address external stakeholders in a professional and convincing manner
- Able to engage colleagues and managers to build strong networks
- Good phone manner
As a person
- Act with integrity, honesty and morale
- Are open and want to grow by learning and developing yourself
- Are accountable and take responsibility also for failures
- Are ambitious and truly motivated to perform
- Want to do what matters
- Are a true team player
As a team player
- Demonstrate ability to work alongside and within a strong team
- Good interpersonal skills on all levels
- Value and understand the individual needs of each member of the team
- Build relationships within the team that create trust, respect and honesty
REQUIRED LANGUAGE
- English