Description
Customer Service Desk Technicians-Belgium - €NEG per day - Long Term
*MUST BE NATO/SC CLEARED - START ASAP !
Education and Training Higher Secondary education
Knowledge of Windows Server, Windows Operating Systems, MS Office, PC Hardware, Networking Hardware, Networking Protocols, Desktop Troubleshooting, Telephony, Network Security, SCCM software deployment, SCCM remote desktop management
Professional experience
Minimum 1 to 3 years recent experience in Service Desk Operations
Extensive knowledge of and experience in the installation, maintenance and troubleshooting of MS Windows 7, MS Office, Visio, MS Project and Internet Explorer
Experience in the installation and maintenance of mobile computing solutions (eg VPN access, Notebooks, Remote Access, WLAN and iPhone)
Extensive experience in end user support in general.
Customer focus and service orientation mind-set as well as highly effective interpersonal skills in dealing with demanding customers under high workload
Experience in performing user administration in MS Active Directory and Exchange Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment
*MUST BE NATO/SC CLEARED-START ASAP!.*