Description
Service Delivery Controller (Aerospace/Defence)
Market Rate (Initial 3 months)
Crawley
We are currently looking for a Service Delivery Controller to act as a primary contact for the business customers.
You will need to have experience in direct contact with the Customer through onsite, offsite and teleconferences, acceptance, acknowledgement and routing of customer purchase orders, Customer order book status reporting, quoting, invoicing, shipping, general queries and sourcing of information to enable the smooth transition of their units either through spares, repair and or subcontract process. This role is critical to providing a high level of service to the customers and plays a pivotal role in ensuring that internal and external targets are met.
Essential
*Experience of working in a technology repair/spares operation/environment
*Experience of managing Customers in a diverse international market
*Commercial experience/awareness
*Experience on all major Microsoft products
*Ability to work independently and manage own time effectively
*Excellent communication skills with the ability to communicate at all levels both verbally and written
Hy-phen Limited is acting as an Employment Business in relation to this vacancy.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.