Description
Customer service representative
Responsibilities:
- Be aware and pro-active regarding quality and the QMS
- Time management, attendance and punctuality
- To act as the first point of contact for account holders via telephone, written correspondence and forms
- To guide account holders accurately and professionally through business processes, enhancing the customer experience
- Be familiar with Policies/Procedures, processing rules and systems
- To cross-train in all business areas so that cover can be provided for other Contact Centre staff as required
I would be keen to speak to any candidates that have the skill set to match the above description.
Contact me directly (see below)
Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice. By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.