Description
My Client is seeking support for their Command Centre. As Command Centre Support you will provide the operational support of the EMEA Command Centre.
Key responsibilities:
Execute the Command Centre process tasks in adherence with Key Operating Procedures and Working Instructions
Command Centre Support will coordinate resolution of efforts within the various technology domains
Understand the need for pro-activity and early warning and drive their home function away from manual and repeated tasks
Delivering reporting that is consistent and timely
The Command Centre Support will be responsible for ensuring the coverage of the command centre stays current
Support and Execute on the Command Centre 2.0 enhancement programme
Ensure the command centre reps adhere to their Responsibilities and accountabilities
Strong time management skills, ability to multi-task and prioritize multiple initiatives
Proactive, enthusiastic and delivery-focused
Strong work ethics, detail oriented and good interpersonal skills
Experience in Continuous Improvement