Description
Voice Engineer (Cisco) (CCNP)
Voice Engineer is expected that he/she has at least three years of experience in the field of NICE Recording and Cisco Unified Communications.
The activities include management, maintenance and troubleshooting of the NICE environment. In addition, the Voice engineer will assist with larger changes and telephony call manager upgrades that will be implemented. The main daily task will be to troubleshoot the area. Experience analysing debug information is desired.
Job requirements:- At least 2 years hands-on experience with debugging Cisco voice and network environments
- Prepared to go on-call 1x every 6 weeks
- Techie Troubleshooter that can dive in log files
- CCNP Voice (must)
- Good communication skills and excellent command of the Dutch language.
- Minimum CCNP Voice certification or a number of successfully completed modules of CCNP Voice
- HBO training, technical direction.
- Experience with Cisco MediaSense
Feature wishes:
- Cisco Media Sense experience is desirable
- Education: Bachelors degree, preferably in Computer Science, Telematics, Electrical Engineering or other technical training,
- Minimum CCNP Voice certification or a number of successfully completed modules of CCNP Voice (must)