Description
My client is a leading Defence organisation looking for an experienced Network Architect.
Description of project:
To provide technical input and support to implementation relating to Core Network (MCN) and Access Solution.
The activities will involve the support of existing deployed networks and the support of Core Network products. The Architect will work with the current support personnel to understand the products and their use within the deployed networks and to develop their diagnostic skills/capability.
Job purpose & accountabilities:
.Input to the Migration Stream
.Investigation of network issues and customer interface problems
.Visits to customer facilities and 'live' sites as part of problem based investigation
.Generation of Support documentation (web and paper based)
.Support workarounds, solutions and mitigations for identified issues
.Support and identified issues requiring more detailed and in-depth analysis
.The reception of escalated customer fault reports and technical enquiries. Analysis, investigation and production of support solutions relating to the deployed equipment or service
.Maintain full and accurate records and progress all customer fault reports and technical enquiries
MCN engineers require a high level of technical knowledge of the Juniper SRX and MX product and its implementation.
Skills mandatory:
.Experience working in a '2nd' or '3rd' line support group
.Ideally Have knowledge of EMC Support tool, EMC Smarts, EMC NCM
.Thorough knowledge of MPLS, IP, DSL, SDH, H248 signalling technologies relating to the Juniper product set
.Ideally have been in a support role in a Telecoms/Datacoms environment, ie has knowledge of SDH, DSL, IP, Data Routing
Skills useful:
.Be flexible in their availability to provide the necessary support as it may be required to provide, on an 'on-call' basis, delivering planned support during evenings, nights, weekends or on secondment to customer's premises for periods of time.
Due to the project DV clearance will be needed.
The Company
A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world.
Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.
Diversity
Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part time status.
Project People Ltd is acting as an Employment Business in relation to this vacancy.