Description
Service Manager/4 Months/Brussels, Belgium
Service Manager urgently required for one of my clients for a period of 4 months to be based in Brussels, Belgium.
Description of the mission:
- The service manager runs a number of services/applications for SPRB customer.
- He/she has the contact with users and supplier (internal or external) of the services.
- He/she follows and manages incidents, the SLAs and vendor activities.
In this specific case, the "Services" in question are mainly applications made to measure for the client.
Expected deliverables:
- Daily monitoring of services under his/her responsibility
- Avoid the stop of the service
- Weekly reporting on activities
- Monthly reporting, according to an existing model
- Regular contact with users
- Good contact with fellow managers Service
- Monitoring of corrective and evolutionary maintenance of the services in question
Required skills
- 1 - 3 years' experience as Service Manager or Implementation Manager
- Good knowledge of ITIL (certification is a plus)
- Good communication skills
- Language: French and Dutch
To be considered please send your Word-version CV, motivation and rate indication to Henok Goitom at Montreal Associates
"Disclaimer: Montreal Associates (Systems) Ltd, in its capacity of Employment Agency for permanent recruitment and Employment Business for the supply of temporary workers, is firmly committed to the active promotion of equal opportunities and to ensuring an absence of any form of discrimination on any ground".