Description
Job Scope:- Serves as the key IS liaison and partner to the HR business function.
- Leverages expertise in technology
- Serves as the voice of HR to IS and organizations ensuring appropriate support and services are provided to meet business/functional objectives and service level agreements.
- Engage and influence HR Stakeholders on process and technology decisions aligned to global strategies, processes and solutions
- Work collaboratively with peers within the Global HR CoE and the broader IS Organization.; along with HR, Global HR and BPE to develop multi-year business process & technology roadmaps along with corresponding investment portfolios
- Understand deeply the capabilities of the HR solutions, data within the HR solutions and the product roadmaps
- Know the business strategies for HR and translate them into business capabilities and functional requirements
- Participate in the planning and coordinating of IS projects aligned with Global IS and Global HR strategies in support of HR business requirements
- Plan and coordinate cutover activities of Global HR systems and major cross-functional implementations impacting HR
- Identify process/technology improvements leading to HR and overall cost reductions and service quality improvements
- Plan and coordinate software upgrades/maintenance as required and communicate planned system outages to all key HR stakeholders
- Identify root cause of issues/disruptions to daily operations of HR business systems
Education:
- Bachelor's degree with major area of study in Information Systems/Computer Science or equivalent degree
- Functional/technical work experience with minimum of 8-10 years in HRIS.
- Knowledge of broader HR business solutions and global platforms; and deep understanding of HR business processes to engage and influence HR business partners in delivering business results and HR technology solutions.
- Ability to influence and engage others
- Ability to build and maintain productive working relationships with stakeholders and colleagues
- Strong written and oral communications skills
- Professional maturity & good business acumen
- Ability to cultivate an environment focused on customer satisfaction, co-operation and trust
- Ability to lead internal and external resources through influence
- Ability to see beyond current situations towards higher level process/systems improvements
- Strong systems aptitude and strong business process understanding
- Strong problem solving skills with ability to see beyond the obvious