Change Management Specialist

Description

• The Change Management Specialist will play a key role in helping projects (change initiatives) meet business, schedule and budget objectives.
• This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures.
• The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement.
• The Change Management Specialist will work to drive faster adoption, greater ultimate utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved.

• Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
• Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
• Support the execution of plans by employee-facing managers and business leaders.
• Be an active and visible coach to executives leaders who are change sponsors.
• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
• Identify resistance and performance gaps, and work to develop and implement corrective actions
• Create and enable reinforcement mechanisms and celebrations of success.
• Work with project teams to integrate change management activities into the overall project plan.
• Work with communication, training, project teams in the formulation of particular plans and activities to support project implementation.