Description
Role: IT Support Contractor - Level 1 & 2Daily Rate: €120 +
Location: Dublin City Centre/South Dublin
Type: 6 month contract with view for extension
A 6 month contract is on offer for an IT Support contractor with Level 1&2 experience. This contract is in both the online and face-to-face betting industry for one of Ireland's most successful home-grown brands. From previous placements with this client I can guarantee an extension beyond the 6 month mark. This is a busy support department so it offers a diverse and dynamic working environment that will definitely add a lot of value to your CV.
Some of the requirements include:
- Desktop Support for users.
- Network configuration, administration and troubleshooting
- TCP/IP and IPX protocols
- DOS, Windows 3.11, 95, 98, NT 4.0, 2000, XP, Vista, 7, 8 and MS Office products
- Windows Server 2003, Exchange 2003, Server 2008, Office 365
- VMware, ESXi Virtualisation(3.5, 5.5), Vsphere client and Management of VMs
The day-to-day for this role is as follows:
- Monitoring Ticket queues so it is at a respectable number
- Liaising with the Service Deliver Specialist on a daily basis
- Reporting on targets and quality for team members to the TLs.
- Reporting on tooling faults
- Updating the knowledge base on an ongoing basis.
- Liaising with Other workgroups to solve level 1 and 2 issues
- Attending Meeting with service delivery specialist regarding help desk issues
Are you finished or in the final stages of your current contract? Are you looking for a new contract in either Dublin City Centre or Dublin South? Then don't hesitate to submit an updated CV and I will follow up with you asap!
*ALSO, IF YOU HAVE ANY FRIENDS SUITABLE FOR THE POSITION OR COLLEAGUES THAT YOU KNOW ARE FINISHING A CONTRACT SOON PLEASE SHARE THIS ADD*