Description
For our client, one of the leading international Energy companies in the Northern and Eastern part of Europe, we are currently looking for:
Application Consultant Microsoft Dynamics CRM
Scope:
Design, Customise, Configure, Develop, Test, Implement and Document the MS Dynamics CRM application. Inform and advise internal and external users and stakeholder to increase efficiency in the organisation.
Target areas:
Translate business requirements into designs that are aligned with the business stakeholders. Develop the USD solution with the tools at hand
Plan, develop, coordinate, document test scripts and perform the tests. Write implementation run books. Actively participate during the implementation to safeguard a smooth activation of newly deployed software.
Education and experience:
Requirements
Must
- Hands-on Designing/Configuration/Customization/Testing experience (5 years +) in MSD CRM for Customer Service and USD (Unified Service Desk)
- Hands-on coding experience (3 years +)
o .NET framework.
o WPF (Windows Presentation Foundation), the GUI framework as part of the.NET framework.
o C#,
o XAML for the UI
- Provides advisory consulting services to leverage good practice use of the technology in meeting business requirements
- Requirements Gathering and ability to translate these into designs
- Able to lead the Agile team comprising business and technical team members
- Client Facing
- Excellent written and communication skills including functional designs/documentation as needed
- At least 5 years' experience in IT development and maintenance
Highly Preferred
- Knowledge of the Dutch energy sector processes
- Experience in utility process implementations
- Microsoft certified professional MB2-704 en MB2-707
Michael Bailey International is acting as an Employment Business in relation to this vacancy.