Description
Communications Manager - London - £500-£550 - Communications - Banking - 6 months initially + - Financial Services - Business Change - NOT IT CHANGE
Our client, a large and well established, market leading financial services organisation is undertaking a major project. The nature of the project, is such that, it will have a significant impact on the businesses current processes and workflows. They now seek a Communications Manager that has experience working on complex operational change.
Responsibilities:
- Lead delivery of all operational communications to support the introduction and launch.
- Translate workstream aims and objectives, milestones and individual deliverables into innovative communications plans for each relevant division
- Serve as a trusted communications advisor and manager, responsible for delivering and writing key operational and creative communications in relation to the change, and minimise reputational risks.
- Contribute to developing and delivering strategic programmes, channels and events for leadership visibility
- Produce clear and concise colleague communications from scratch and/or turn technical and legal material into compelling user friendly copy, ensuring reputational risks are minimised.
- Oversee the tactical delivery of communications using the right channel mix.
- Help to write Q&As for colleagues and manage any ongoing internal queries from colleagues on the detail of the project.
- Support complex sign off and manage stakeholders through this process.
- Identify, escalate and mitigate reputational risks as appropriate.
- Develop appropriate measurement strategies to evaluate the effectiveness of communications and baseline the communications activity for each workstream to prove the programme's success.
Key Skills and Experience:
- The candidate must be able to demonstrate significant experience of communication strategy and approach in relation to the delivery of large scale programmes and projects.
- They must demonstrate knowledge of all communication mediums and have a wide range of communication skills.
- Excellent problem solving skills to develop strategic solutions to communication challenges. '
- Can do' attitude to problem solving
- Confident and able to challenge constructively
- Strong and practical experience of delivering communications across large, complex projects at a senior level
- Working knowledge of working with senior leadership teams
- Excellent written and verbal Communication skills
- Strong organisational skills and a sound understanding of the wider project life cycle
- Experience in Stakeholder Management