ICT Operations Director

Shenzhen, Guangdong  ‐ Onsite
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Description

ICT Operations Director

Our client, a global leading consultancy company focusing on ICT services, IT Consulting, Technology Services and Outsourcing, is looking for a ICT Operations Director to join their business in China.

Position Title: ICT Operations Director
Position Type: Contract
Start Date: July 2017
Duration: 12 months
Location: China
Contact: Kresimir Zebic |

Responsibilities:
- Manage ICT operations and maintenance projects.
- Set up and implement O&M process, operation guidelines and tools.
- Responsible for network daily operation and monitor network performance, to achieve the SLA and KPI targets, assure customer satisfaction .
- Major in incidents Management and escalation management.
- Through MAI (Measure, Analyze, Improvement) method, continue to improve service quality and efficiency.

Qualifications:
- Graduated from Information Technology, Telecommunications or related discipline, Bachelor degree or above.
- 8+ years ICT service experience, 5+ years experiences in ICT O&M management.
- Prefer to have one of the below experiences:
-- Ex-CTO/CIO/Network Operation Directors in Operators
-- Operation Directors/Service Delivery Manager in service providers (Ericsson/NSN/ Alcatel-Lucent/ IBM/HP (EDS) /Accenture, etc. )
- Prefer to have PMP and ITIL/eTOM certification.
- Energetic and studious; be able to travel frequently with short notice and work in overseas for long period.
- Can use English as working language, can communicate effectively with customer senior management in English.
- Possess good interpersonal communications capability and negotiation skill, have good coordination and organizing skills.

Please submit your CV to: sales(at)manningglobal com
Quoting reference: CHN_MGKZ_OMD8270
Or call Dalibor Slatki on:
Start date
07.2017
From
Manning GmbH
Published at
15.06.2017
Contact person:
Charles Dupuy
Project ID:
1362356
Contract type
Freelance
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