2nd Line Support Analyst / Technical Support

Crawley  ‐ Onsite
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Description

2nd Line Support Analyst / Technical Support

We have 12-month contract opportunity for an experienced 2nd Line Support Analyst to join a successful IT Services Company.

The successful 2nd Line Technical Support Analyst will provide remote user, system and network support/ administration to clients.

Responsibilities will involve providing remote support for Microsoft technologies in a Windows environment and occasional client-site support responsibilities.

The successful Technical Support Engineer will demonstrate a wealth of experience providing 2nd line desktop and remote support.

You will possess excellent communication skills and have previous experience administering/ troubleshooting/ supporting the following technologies:
Windows OS (Windows XP 10)
Microsoft Office Suite (up to Office 365)
Exchange Server and Active Directory (including Group Policy)
Windows Server

Any additional experience supporting Microsoft Cloud products (O365/ Azure AD) and using LogMeIn/ Kaseya call logging software will be beneficial.

Holding a certification in Support (MCP/ MCITP/ MCSA/ MCSE) is advantageous.

If you are interested in this position please send a copy of your CV detailaing the required experience for consideration.
Start date
06/2017
From
e-Resourcing
Published at
23.06.2017
Project ID:
1366645
Contract type
Freelance
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