Description
Communications Manager - Commercial Banking - Regulatory - Ringfencing - Business Change - London
A leading Retail Bank based in Bristol is currently looking for a Communications Manager to support their Ring-fencing & Resolution programme.
The successful candidate will work as part of the Business Readiness team within Commercial Banking Change and work closely with the wider Programme team, including colleagues performing similar roles, to ensure delivery of the overall plan.
Key Accountabilities:
- Identify, understand and report on impacts on clients and colleagues from the workstream activity
- Develop detailed client and colleague journeys to explain the change
- Champion the interest of impacted clients and colleagues through the change life cycle
- Support development of appropriate treatment strategies in respect of those impacts
- Develop colleague roadmap and business readiness plan for the workstream
- Complete detailed analysis on the approaches required to mitigate client and colleague impacts (communication and/or training needs analysis)
- Define and recommend the right communication & training strategy
- Create a detailed communication & training plan
- Design, create and deliver high impacting and creative communications
- Design, create and deliver presentations and briefings
- Maintain a breadth of view of client and colleague communications and consolidate messages for maximum effect
- Manage share point sites, blogs and work with Digital to ensure relevant web pages are up to date
- Where necessary organise logistics for presentations and briefings (booking rooms, joining instructions, evaluation surveys)
- Measure and report on effectiveness of interventions .
To be considered for this role you must be able to demonstrate the following skills within financial services (ideally retail banking):
- Knowledge of delivery a breadth of business readiness deliverables Financial Institutions
- Experience of working in a fast paced operational change programme is essential
- Commercial banking experience in a client impacting role would be an advantage
- Excellent written communication
- Presentation skills
- Client and colleague impact assessment
As well as proven experience on a large scale programme within a banking environment.
This is a business change role not a technical/IT position.
To be considered for this role, please submit your CV in application.
We will contact you within 72 hours if your skills are relevant to our client's requirement.
ea Change Group is the trading name for ea Consulting Group Ltd. Services offered are those of an Employment Business and Employment Agency. eacg is committed to equal opportunity and diversity, and all applicants with suitable experience and qualifications will be contacted.