Description
Jr Project Manager
Description:
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Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
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Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues.
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This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors.
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Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas.
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Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.
Major Responsibilities:
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Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
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Sets strategic direction of projects.
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Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
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Designs processes to address identified problems.
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Establishes team membership and negotiates time commitments and resource allocation.
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Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
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Motivates team members and facilitates team meetings.
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Acts as liaison, problem solver, and facilitator.
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Cultivates and reinforces appropriate group values, norms, and behaviors.
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Provides guidance to team on performance and productivity issues.
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Designs research plans for data gathering and analysis.
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Actively participates or may lead in analysing data and developing recommendations and action plans.
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Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
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Plans and facilitates meetings.
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Makes formal presentations to various senior level audiences.
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Establishes procedures regarding implementation of project outcome.
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Assesses project impact on workforce.
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May include developing training program for different levels of audiences.
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Establishes effective professional business relationships with all levels of management.
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Instructs and educates on all aspects of project.
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May develop and manage a department, including recruiting, coaching, performance evaluation of staff.
Top Daily Responsibilities:
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Manage Service/Comments alerts from NRC and Press Ganey
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Manage Rounding Plus/Direct Report Rounding requests
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Support UBTs
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We need someone who can help train on Aidet methodology.
Requirements:
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Bachelor's degree in business administration, health care administration, operations research, public health administration, or other related field is required, Master's degree strongly preferred.
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Minimum three (3) years of related experience, preferably project management in health care industry.
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Data management experience
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Note taking skills
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Proficient with Excel and PowerPoint
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Critical thinking skills
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Multi-tasking expert
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Speed reader
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Complaint management
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Diplomatic communication
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Patient-centered
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Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
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Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
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Effective leadership, project management, and consulting skills.
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Excellent verbal and written communication skills.
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Effective interpersonal skills.
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Must be able to work in a Labor/Management Partnership environment.