Description
2x Service Designers | Berkshire | 9 Month | £pdOur client are currently in need of 2 Service Designers to join a large organisation improvement Programme to increase and standardise the Customer Experience. This position is aimed at designers who are capable of providing transition, governance, real design and leadership, with effective delivery of business grade products and services.
Required Skills
*Process design and documentation skills. Six Sigma experience preferred.
*Stakeholder management and team player
*Experience of developing and introducing complex change
*Demonstrable and recent track record of delivering on projects that span multi-disciplinary areas
*Sound working knowledge of formal requirements & capture methodologies.
*Understanding and experience of automated operational environments.
*Understanding of technical and network principles.
*Ability to understand a wide range of disciplines in enough detail to communicate effectively with experts in those areas to enable delivery of product requirements, including: Network design - Order Management / Service Provision processes - Service Assurance processes - Billing processes
*Analysis, Design /Problem Solving, Decision Making
*Verbal and Written communication skills
*Ability to get people working together
People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.