Description
THE ROLE:
*Direct 1st level fault resolution of deployable and transportable Voice Elements with operational, exercise, and garrison locations in coordination with the Service Area Voice cell.
*Prepare deployable network assets in accordance with the exercise plan.
*Baseline deployable network assets at the end of an exercise in accordance with the standard configuration set.
*Update baseline configurations as directed.
*Advises on fault diagnosis throughout the deployable network environment utilizing a number of management platforms (eg HP Network Automation, Netscout, Intermapper, Splunk, CA Spectrum)
*Ensure that on Voice elements, routine maintenance is performed
*Coordinate with detachments to implement Voice elements standardisation and best practices
*Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organisations for fault rectification activities as required
*Responsible for the maintenance and creation of Standard Operating Procedures within the Deployable CIS area of the Voice Cell
*Performing operation and maintenance activities for current NATO operations (eg KFOR, OAE, and RS)
*Coordinates and performs voice infrastructures configuration, numbering plans and maintenance activities for all NATO exercise scenarios
*Operate provided management tools and capabilities
*Investigate and propose long term solutions to encountered equipment and configuration problem
SKILLS & EXPEREINCE REQUIRED:
*A diploma from a vocational school in a communications related subject, or an equivalent level of work experience in the field of telecommunication
*Over 2 years' experience of CISCO Routing, Switching and Voice Elements
*A minimum of 1 years' experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems
*A minimum of 2 years' experience with the configuration and operation of Network Monitoring and Event Management systems ideally Intermapper, Spectrum, HP Openview and Splunk - Over 4 years' experience of working in a centrally managed network environment
*Minimum qualification of Cisco Certified Network Associate Voice (CCNA Voice)
*Proven experience in the configuration and operation of VoIP systems
*Proven experience with CISCO based VoIP solutions (CUCM10.5 or higher, CME, CUBE)
*Proven experience in the configuration of Session Border Controllers
*A high level of knowledge of network, system and application level troubleshooting techniques
*Knowledge of communications protocols and practical experience of using diagnostic test equipment
*Working Knowledge of SIP, H.323 signaling protocols
*Working Knowledge of virtual environments (VMWare, ESXi, vSphere, vCenter)
*Knowledge of implementing and operating LAN technologies (eg HSRP, STP, Switching, VLANs, DHCP snooping, ARP Inspection, Port-Security)
*Good interpersonal skills and the ability to work both independently and as part of a team.
DESIRABLE SKILLS:
*Knowledge and experience with commercial IPSEC encryption solutions such as Secure Virtual Tunnels (sVTI), SSLVPN, DMVPN, GETVPN
*Shall have general understanding of related telecommunications systems and techniques of, Radio, SATCOM, MPLS, Video, TDMVoice
*Ability to navigate, influence and negotiate with all levels of the organization, business partners, customers and users;
*Strong communication skills and the ability to be concise in both written and verbal communications.
*Prior experience of working in an international environment comprising both military and civilian element
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.