Description
Job Description:
Principal Accountabilities:
Manage and support IBM BigInsights Big Data platform on a day-to-day basis including BigInsights ecosystem, BigSQL, Spark, Zookeeper, etc.
Manage availability, capacity, performance, customer requests and issues
Troubleshoot and directly resolve issues or liaise with vendor for escalation and resolution
Support and execute BigInsights installation, configuration, minor and major upgrades
Work side by side with the customers to solve their unique problems across the complete infrastructure.
Collaborate with product and technical teams, to get the right solution delivered and drive feature innovation gathered from customer input
Leverage previous experiences, share best practices and create innovative solutions to push user adoption and maximize the value of BigInsights
Development and maintenance of operational documentation and specifications on system builds and SOPs.
Being part of the on-call rota is a requirement
Availability to support change and maintenance outside of standard business hours
Skills/Disposition:
Experienced in IBM BigInsights administration or alternatively Hortonworks Hadoop administration
5+ years experience in Hadoop administration. In order of preference:
IBM BigInsights
Hortonwork Hadoop
Cloudera Hadoop
Hadoop other