Description
Contract based in IRELAND or UKRAINE for a Global Leading Tech Services client who are looking for a Tech Lead.
Technology Skills: Cobol, DB2
Acts as Point of Contact for the customer managing the AMS activities of Ukraine by co-ordinating the tasks that need be carried between onsite and offshore.
Coding, testing, debugging and maintaining of complex Cobol programs, database tables.
Resolving user's functional queries, requirement gathering and coordination with the customer IT/Business teams
Bug fixes by doing root cause analysis, code changes. Minor enhancements to enhance user experience and reducing recurring issues
Clearly articulates and documents business requirements
Responsible for:
* Customer Interaction
* Batch monitoring
* Act as Translator between Offshore and Onsite
- Excellent verbal and written communication skills in English and Russian
- Good Analytical & Team Building Ability
- Good understanding of SLA and Performance Metrics
- Knowledge of Quality and Continuous Improvement Management