L3 Network Engineer

Melbourne  ‐ Onsite
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Description

Looking for a Level 3 Network Engineer to provide operational support for escalated tickets. The Network Engineer will be supporting our clients offices in Melbourne and therefore will need to provide an executive consultative experience and be a strong communicator. From time to time they may also be asked to travel for special projects.
Duties:
Resolve escalated tickets, adds, moves, changes. Will be primarily troubleshooting network, configure CM, following ITIL's Problem and Change Management processes. Strong documentation skills. Ability to delegate open tickets to the following time zone as shift is ending thereby supporting the follow the Sun model.
Required technologies:
LAN/WAN, R/S, ISA Firewalls, F5 Load Balancers, Prime, Call Manager, CMR and Webex.

Start date
01/12/2017
Duration
12 months
From
Morson International (IT)
Published at
15.11.2017
Project ID:
1451858
Contract type
Freelance
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