Description
Credit Controller
This role will involve overseeing the incoming finance of the organisation and will report directly to the Financial Controller. The purpose of this role is to build fit for purpose credit control practices and procedures within the business, automating as much as possible using available systems. They will ensure debts are minimised and help ensure the liquidity of the organisation is optimised.
Main responsibilities
- Develop fir for purpose credit control practices and procedures within the business, automating as much as possible using available systems.
- Engaging proactively with relevant colleagues across the business to establish agreed terms of business with customers; ensuring customers are aware of the terms prior to engaging.
- Build strong relationships with customers; be in regular communication with customers, deal with any queries or disputes promptly and efficiently and ensure the provision of a high level of customer service at all times.
- Actively manage customer account; perform periodic reconciliations ensuring that they are a complete and accurate record of transactions and that all income is correctly allocated and debts minimized.
- Manage the sales invoicing process; ensure invoices are sent promptly and accurately. Introduce a system of invoices, reminders and statements to encourage prompt payment.
The Ideal Candidate
- Previous experience within a Credit Controller position
- Ability to build and maintain effective relationships with customers and colleagues across the business.
- Excellent interpersonal, communication and influencing skills based on sound commercial and financial judgement.
- Ability to work under pressure and meet tight deadlines.
- Strong stakeholder management experience, building, strengthing and influencing both internal and external relationships.
- Proficient in MS Office, particularly Excel and Powerpoint.
- Familiarity and experience with Sun Systems and/or Salesforce.