Description
FinXL are looking to build a team of 10. Network Engineer - Level 1
The resources will work primarily with Network assurance and have the following experience, skills and capabilities.
Mandatory
Network Engineer - Level 1
Telecommunications or Networking qualifications.
Excellent communications and phone manner.
Responsibilities:
The dedicated resource will perform the following Service Request and Incident Management activities:
Manage allocated Remedy queue
Triage Service Request and Network Incidents including but not limited to:
Checking for current network outages
Review of existing incidents
Service Impact Assessment
Service Delivery Partner Co-ordination
Create Network Incident if required
Create Ticket of work
Resolve Service Request and comment on resolution
Support Real Time change management activities
6 Month Contract, CBD Location.
Only shortlisted candidates will be contacted after review of profile. Please do not call in this instance, due to the volumne nature of these project.