Description
In the IT department of the customer, our team is responsible of setting up, configuring and supporting the Axway API Gateway platform that is used to expose securely our APIs. You will be in charge, jointly with the team, of the design, setup, configuration, administration and (2nd and 3rd line) support of this platform. As an expert of the product, you will be the main accountable for the correct setup of the platform based on our requirements and the progressive coaching of our internal staff.
Function Description
Responsibilities and main tasks:
Setup, and configuration of Gateways and Portals
Iterative improvements to the platform.
Coaching and training of team staff - collaborative work.
Operational support - configure monitoring and logging of the platform and take corrective action when (part of) the service is degraded/stopped. Contribute actively in restoring the service (incident management process) and in the analysis of the root cause and its structural resolution (problem
management).
Analytics & Configuration management - follow the resource usage trend and advise on the configuration actions when capacity thresholds are reached.
Experience/Knowledge
At least 3 years of experience in Support of API systems A professional experience of at least 5 years.
Technical experience
Mandatory:
- Relevant experience on Axway API Gateway (& related products - portal, policy studio, manager,...) engineering and operational management
- In-depth knowledge of Security protocols (authentication, authorization, encryption...) - OpenIDConnect, OAuth, SSL....
- Broad knowledge of integration and data exchange concepts, trends, protocols, and languages (eg - SOAP, JSON, REST, XML, Swagger/OpenAPI, ...).
- Good knowledge of Linux systems (Scripting, ...)
Preferable:
- Recent successful proven experience(s) in similar/comparable scope
- Continuous integration (devops) tools & platforms - Jenkins, maven, svn, git...
- Devops