Description
One of my clients based in Stockholm is currently looking for a SAP FICO/FICA System Responsible to join them in June for an initial contract until the end of the year with high chance to extend.
Job Description:
Work Tasks
The System Responsible (SR) is responsible for the operational delivery of one or several IT services towards business.
The SR oversees the operational delivery on daily basis within the appointed service delivery area and reports status, deviations and improvements to ISR:s and business.
The appointed service delivery areas are described by structure models, assets, CI:s in CMDB and integrations in ICC Portal
Chairing daily status meetings with participants from business and supplier (eg. Good Morning Meetings according to schedule)
Manage and control incidents and problems within the appointed service delivery area.
Manage and control changes within the appointed service delivery area. This includes working closely with Maintenance Enhancement track and support the Maintenance Releases.
Ensure that managed Configuration Items (CI:s) in CMDB (Service Now and ICC Portal) is up to date with all relevant information.
Support and review structure models for the appointed service delivery areas
Participate in the Service Introduction process; Document Review, Impact Assessment, Information Classification and Operations Acceptance Assessment.
Specific Competence
Experience from coordinating, planning, organizing and follow up
Have a technical and system architectural understanding
Experience & knowledge of ITIL and IT Service Management processes (Incident, Problem, Change, Release, Capacity, etc.) is appreciated, but not required
E-commerce experience is appreciated, but not required
Accounting background is required
SAP FICO, FICA is required
SAP SD experience is appreciated, but not required
Tools Competence
Tools/Software
Knowledge and experience of ITSM-systems (such as Service Now, Remedy, ) is appreciated.
SharePoint
MS Office
Knowledge of SAP is appreciated.
Start date: June 2018
end date: December 2018
6 months +
English speaking
Location: Stockholm - 5 days on site no remote