Description
IDPP is currently looking for an Administrator in Welwyn Garden City. We are representing a multinational Financial Services Corporation, their principal business is to process payments between the banks of merchants and the card issuing banks or credit unions of the purchasers who use debit, credit and prepaid brands to make purchases.
Working within a busy Customer Implementation team the role of our Administrator is to support the Project Coordinators to deliver various Omni Channel Payment Solutions. The role is varied and involves communication with Customers and Internal/External Stakeholders. The workload is determined by our Customer Orders and is set by the team of Project Coordinators.
Responsibilities
- Inbox Management
- Answering and fielding calls
- Filing
- Management of data spreadsheets
- Raising order forms for hardware
- Onboarding of customer accounts
- Bank Liaison
- Resolving customer queries
- Raising billing requests
- Processing Terminations
- Processing RMR's
- Assisting with Support requests
Key Skills
- Data Entry
- Excel proficiency
- Attention to detail
- Ability to work on own
- Problem solving
- Basic Computer skills
- Ability to work accurately under pressure and in a fast paced environment
- Be able to effectively communicate information both verbally and in writing in a clear and coherent manner
- Ability to learn quickly and to create own working instructions for various tasks
- Working knowledge of Microsoft Office, Outlook, Internet and web based order systems
If this is something of interest please apply today!