Description
Are you a passionate and confident Cyber Security Transformation Project Delivery Manager ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies?
Then read on.
MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients.
We are currently working on a wide variety of assignments that include some major Digital Transformation initiatives, Regulatory and Compliance Programmes and Tools adoption projects where we are providing specialist technical and business services to a client base of primarily Tier 1 Banks.
You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff.
Job Summary: The Project Delivery Manager will work with key project stakeholders, external technology partners and all relevant technology and cyber security teams to support the delivery of Nessus as a global enterprise service solution.
Detailed Duties and Responsibilities:
- Manages the end to end delivery of Nessus Global Enterprise Services
- Establishes and communicates procedures for releasing software to production.
- Work closely with various team leaders for planning, managing, and implementation of changes.
- Participate in change management process to ensure due process and supporting the Change Advisory Board functions.
- Creates measurements of release health and monitors release progress to ensure physical and software delivery phases meet or exceed expectations.
- Gain a clear understanding of customers' business requirements and their technical requirements.
- Validate the approach and solution design proposed by collaborating with customers and stakeholders to manage their expectations and resolve business issues in a timely manner.
- Facilitate internal communication and assembling a solution delivery team for new engagements.
- Troubleshoot and provide timely resolution of systems issues regarding data analysis, application setup and configuration, application usage, queries, data changes, and reporting.
- Track, manage and report on deliverable attainment and/or SLA (Service Level Agreement) performance.
- Manage vendor relationships.
- Plan and manage resource availability and utilization to provide adequate production support coverage.
- Provide application support readiness for changes to the production environment to ensure all changes and processes are properly understood and documented.
- Implement knowledge management strategy and communicate process and procedures.
- Perform issue management and facilitate issue resolution with proper notification to all affected parties.
Education, Experience and Requirements
- 5-7 years of experience in managing delivery of virtual and physical machines and network infrastructure.
- Thorough understanding of software development lifecycle change management, and project
- Management.
- Broad knowledge of cloud services (SaaS, IaaS, PaaS), Information Security, IT infrastructure and networking systems.
- Excellent customer service skills with a sense of urgency to meet business expectations.
- Strong analytical and business problem solving skills with the ability to troubleshoot and resolve data related issues.
- Highly metrics driven approach with strong organization skills.
- Excellent communication skills and be able to translate complex technical issue to business users.
- Knowledge of audit and compliance related processes and procedures.
- Assertive, self-motivated and self-directed.
- Ability to contract and negotiate with internal and external parties.