Payments Specialist (Financial Services)

London  ‐ Onsite
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Description

Duties

*Timely and accurate compensation payments made
*All payment reconciliation queries resolved

Payments

*Responsible for the daily compensation payment process, ensuring that it is completed each day with the relevant SLAs met.
*Maintain the scheme compensation overpayments process, ensuring effective recoveries and ensuring the scheme overpayments register is up to date.
*Work with Operations teams to resolve payment issues and manage payment cancellations and BACS failures.
*Work with Data team and Operations teams to ensure that all payments are reconciled between Siebel, Bottomline and Sun, ensuring all queries resolved.
*Manage the invocation process of external payment providers, and process Not-fit-for-straight-though payments and cancellations from Deposits claims.
*Monitor SLA targets and manage fund balances and service charges of external payment providers.
*Identify, and correct, reporting errors to and from the external payment providers, and maintain in conjunction with Data/IS the critical models associated with the report handling process.
*Deal with any exceptions from the sanctions review.

Process Improvement

*Identify opportunities to improve the process and acts effectively in taking them forward as appropriate

Other

*Oversee and train other Finance colleagues to reduce single point of failure.
*Manage the query handling response of the team, ensuring delivery of internal SLA's to target. Allocate queries to relevant teams.
*Provide monthly KPI reports for team and division and analyse as needed.
*Take on support and supervisorial tasks allocated by your manager.
*Provide coaching and mentoring of other team members around key aspects of the role

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information

Start date
n.a
Duration
6 months
From
Spring Technology
Published at
14.07.2018
Project ID:
1598736
Contract type
Freelance
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