SAP Basis Service Manager

Brussels  ‐ Onsite
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Description

Job description

Expected responsibilities of SAP Basis service manager:

- Manage and control the SAP Basis service provided by service provider (BAU) team but also SAP Basis project team

- Manage SAP Basis technical configuration quality/performance/security assessment on the different SAP clients/Servers, Order and read early watch report, present conclusion

- Define service improvement plans together with service provider and drive its implementation

- Actively participate to SAP technical forum

  • Receive and review service provider SAP Basis services report
  • Define SAP Basis/Performance/capacity service improvement and follow up
  • Continuous service improvement

- Review incident/Problem RCA related to SAP

- Assess SAP Basis architecture solution and project proposed by SAP Basis service provider

- Support SAP projects from a SAP Basis perspective, defining and assessing services

- Support release and deployment manager in assessing impact of new projects on current environment capacities/performance

- Define and document Best practices SAP Basis maintenance procedures, monitoring and reporting

- Assess infrastructure change management

- Define maintenance plan of the SAP solution

Start date
ASAP
Duration
6 months
From
TALENT - IT
Published at
17.07.2018
Project ID:
1599468
Contract type
Freelance
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