Description
Application Support Engineer required for a 6 month contract based in Dublin City Centre.
You will be part of a team that provides a service for support, maintenance and scheduling of enhancements for applications managed by the team. It also provides project services in the form of technical expertise to the business, as required.
Key responsibilities of the team:
- 3rd Party Application Management (Application and Middleware) installs, configuration, upgrade planning and implementation, maintenance and support
- Troubleshooting of functional interfaces into systems
- Business Continuity - Site Switches - IT Disaster Recovery site Switches for business critical applications
- Generation systems including OSI Pi, Eclipse Proof of Isolation & IBM Maximo Asset Management
- Trading systems including Utilisoft, Trayport, Siemens and Aligne
- Several custom built applications.
Experience required:
- Strong customer focus/stakeholder management
- Third level qualification desirable, 2-3 years' experience is essential
- Essential Coding Skills - Visual Studio, .NET, VBA, Websites, ASP
- Experience in OSI Pi, Eclipse and Maximo applications desirable
- Knowledge/Experience of Windows Server Management
- Troubleshooting of functional interfaces into systems
- Middleware Application Server software including WebSphere/Webloglic, IIS experience is desirable.
- Understanding of database installations and components, including Oracle and SQLServer an advantage. Should have basic SQL skills
- Define operational alerts and associated thresholds for alerting
- Performance monitoring and tuning
- Software implementation, trouble-shooting and management skills - change control & technical documentation
- Excellent process methodology and be process driven - logical reasoning
- Ability to problem solve and be proactive when faced with a challenge
- Good MS Excel & MS Word skills
- Fluent English essential