Description
Junior JAVA Application Support Analyst (German speaker)
I am currently hiring a German speaking Junior JAVA Application Support Analyst for a very exciting opportunity in Beautiful (and very cheap) Budapest, Hungary.
The initial contract offered will be for 6 to 12 months with extensions offered thereafter based on performance.
The Junior JAVA Application Support Analyst (German speaker) will have the following tasks and areas of responsibilies:
- Service Delivery Management
- Coordination
- Cooperate with teams at different locations
- Maintain good and effective relationship with all internal and external stakeholders
- Operation Management
- Compliant with the client's Standard requirements (iQMS)
- Initiate process improvement activities for service level improvements
- Report of the potential risks
- Collaboration with higher Management to ensure correct realization of the contract in terms of Client's requirements and claims, performances, security, environmental and legal constraints, quality of the deliverables
- Report if network and voice related equipment are not functioning properly
- Ensure Timesheet compliance
- Ensure Mandatory training compliance
- Knowledge Management
- Ensure complete KT to new members on the team. Participate in training sessions conducted by project for new releases
- Gain understanding of latest technologies
- Processes
- Cooperation with internal support groups (HR, Admin, Payroll & Finance, IS, Delivery Excellence, Pre-Sales)
- Follow all the client's internal processes
- Complete reporting requests by direct and indirect Superiors
- People and Performance Management
- Service Level Management
- Analyse and track SLA/KPI compliance and identify corrective steps appropriately. Review expectations from customer and manage service level. Monitor overall service level (KPI/SLA) across various towers and report it to management and customer. Initiate process improvement activities for service level improvements
To be considered for the position the Junior JAVA Application Support Analyst will need to have:
- Good knowledge of Windows 7/10 or latest, Microsoft Office and Internet Explorer or Edge
- Excellent knowledge of ITIL standard
- Excellent experience with DevOPS process
- JAVA
- Five (5+) years of experience with strong Knowledge in EDI along with Core JAVA.
- Should be Excellent in writing complex SQL queries and should be able to support the EDI flow
- Should have Knowledge with Data base architecture.
- Should have Production Support experienc
- Readiness to travel, and work abroad for medium range time (3-6 months)
- Openness to learn new technologies and processes
- Flexibility to take responsibility beyond strictly defined work description
Development and career opportunities:
- Opportunity to grow together with the Client's team. Become expert of the processes and technologies. Become key member of the Client's team
- Variety of training opportunities (technical, soft-skill, language and business knowledge)
- Fulfill your full potential via the mobility program
If you are interested in this position, please send me your CV ASAP for immediate consideration.
If you are not interested in the role but know someone that may be interested or a good fit for it, please help me and them out by sending me their details or them the details of this role so they can get in touch with me about it.