Description
Harris global is currently looking for a Senior System Administrator for a large client based in Brussels.
Job Description
The services to be provided are at the level Senior System Administrator.
The following tasks will be requested:
- Participate in the 3rd line support, Problem Management and on-call standby service;
- Follow-up of reported problems and escalated incidents
- Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations;
- Interact with service owners, operations managers and service teams to have a holistic view on the service and advise as needed;
- Management of central monitoring infrastructure;
- Implementation of test environment and "Proof of Concept" (POC);
- Assistance with roll-out of new ICT infrastructure projects;
- Operate in accordance with the defined ITIL processes and procedures;
- Preparation and test of new reference configurations (CRB) for any supported hardware;
- Integration and testing of new software versions, service packs and configuration changes;
- Intervention on ICT infrastructure (workstations, peripherals, etc);
- Perform patching and software deployments operations
Standard requirements:
- Secondary school (12 years education) diploma/certificate of completion is required
- ITIL v.3 Foundation certification is a requirement of the contract and needs to be obtained, at the latest, 3 months after the start date.
- AT LEAST one technical certification (besides ITIL) in their area of expertise (ie related to the component they are proposed for)secondary school (12 years education) diploma/certificate of completion is required for Junior and Experienced, 2 for Senior
Certifications:
- MCSA Windows 10 or Windows 7:
- Exam 70-697: Configuring Windows Devices
- Exam 70-698: Installing and Configuring Windows 10
Minimum 2 technical certifications:
- MCTS: Administering and Deploying System Centre 2012+ Configuration Manager
- MCTS: Microsoft System Centre Operations Manager 2007+
- Any MS Server or Client certification
- MOUS: Microsoft Office User Specialist
SCCM is a plus
Knowledge and skills
- ITILv3 certification(s);
- Expertise in Client management and software deployment using LANDesk or similar (installation, upgrading, patching);
- Proven experience in deploying and managing Windows10 environments
- Excellent knowledge of MS Office products (2K)
- Proven experience in managing GPOs, PKI, MDT, Bitlocker
- Excellent understanding of Windows 7 client environment;
- Internet environnement administration (browsers, IIS, TCP/IP).
- Windows configuration & troubleshooting (registry, configuration files ...);
- Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS);
- Experience working with McAfee ePO server;
- Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.);
- Scripting skills;
- Capable to communicate with end-users to give support on escalated incidents;
- Experience in automating OS deployments, reinstallations or migrations;
- Experience preparing and maintaining Reference Configuration PC image;
- Strong knowledge of LANDesk or similar for Client management for monitoring, alerting and reporting;
- Experience of App-V administration and maintenance, configuration and packaging;
- Excellent VB and PS skills; Experience in automation/industrialisation of installation packages;
- Ability to write technical notes in English;
- Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working;
- Good communication skills;
- Quick learning ability is required, being organized, versatile and a results-oriented team player;
- Experience in providing support for enterprise environment;
- Ability to cope with fast changing technologies and environments.
- Experience in knowledge transfer and competencies to the 2nd level support;
- Strong experience in improving operational processes through documentation and automation following ITIL methodology
If you are interetsed please apply below.