Description
ServiceNow Architect in Amsterdam - Banking
As a ServiceNow architect and consultant, you have a very strong understanding of processes and how these can be enabled over ServiceNow with least amount of customization ensuring alignment to product life cycle and upgrade path. Your role is to plan, design, build and develop solutions on ServiceNow as a Service Management platform and a strategic tool for the customer As the ServiceNow architect and consultant, you will have the foresight to analyse, capture and drive potential improvements in various areas of tool implementation and you are responsible for supporting and improving all data integrations.
Other Key Tasks In This Role Involve
- Draft and agree on agreement/contract terms and statement of work clearly documenting in-scope and out-scope areas with the customer
- Work as trusted ServiceNow advisor in the space of Service Management, Service Integration and Management and ServiceNow
- Capture and document potential and actual savings in various areas due to ServiceNow implementation
- Partner with architecture group to deliver solution blueprints and other UML based design documentation
- Work closely with vendor partners and vendor representatives to drive a mind-set of end to end view of IT delivery
- Ensure needs and requirements are converted to IT requirements that can be shared with the development teams with clarity and understanding staying aligned with customer needs.
- Review and approve technical design specifications created by Developer leads.
- Responsible for maintaining solution integrity through the course of the delivery including controlling scope, managing solutions for change requests, and clarifying solution capabilities during all delivery phases.
- Responsible for keeping up to date on industry technology trends and modern software delivery techniques. Specifically new ServiceNow features and 3rd Party solutions. Including review of all new version capabilities, identifying opportunities and impacts, and applying them to the broader roadmap.
We expect you to have
- Ability to create specific solutions leveraging industry best practices
- Working knowledge of architectural frameworks such as TOGAF
- Working knowledge of Project and Programme management
- Excellent knowledge of ServiceNow products and off the shelf available integration solutions
Please send your CV to (see below)
If you are not contacted within 24 hours please assume you are not a suitable fit for this role.