Description
Important: For this role Government Security Clearance (SC) is a pre-requisite.
QA is a Learning and Training organisation. We are looking for a number of Enthusiastic Office 365 Floor walkers/Trainers support their clients during Windows 10/Office 365 desktop transformation programmes, in the London and South East area. A priority of these roles are the ability to communicate with users and be able to communicate the benefits for Office 365. This is not an IT technical or Service Desk role.
Responsibilities will include:
- Supporting users at their desk
- Dealing with any How Do I...?' type queries
- Assisting users with completing post-implementation checks
- Guiding users on where to find the appropriate support they need
- Promote and encourage users to fully utilise new products to work remotely, share information and collaborate more effectively
You must be an experienced Microsoft trainer/floorwalker with:Security Clearance
- Excellent working knowledge and experience of Windows 10 and Microsoft Office 365 (Outlook, Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills.
- Strong problem solving skills.
- Must be a team player, self-motivating and self-sufficient
- Proven track record of providing technical assistance and troubleshooting issues relating to IT desktop refresh/transformation projects
- Must be flexible and prepared to travel
- Security Clearance
Please submit up-to-date CV's showing appropriate experience and feel free to expand in a cover letter.
NO AGENCIES
NO TELEPHONE APPLICATIONS