Description
6 month contract. Based in Cork Ireland
Deliver technical training to employees across the EMEIA region, both in person and remotely using video conferencing and broadcasting equipment.
These trainings include Cisco Jabber training, WebEx training and video conferencing, in the areas of group workshops, one-to-one personal training sessions, customised team workshops.
Work with the training lead to schedule 1:1 and group training sessions in IS&T Learning Centre, book training rooms when required and liaise with business contacts across multiple sites in EMEIA.
Deliver 1:1 training sessions in IS&T Learning Centre throughout the week. Adapt each 1:1 training session to the needs of the individual employee.
Compose and send email communications and reminders about training sessions to employees using our internal email composition tools.
Record and track training attendance in our internal learning management system.
Prepare training rooms and hardware prior to each training session.
Report to the training manager on attendance and employee feedback on a weekly basis, as well as pulling ad hoc reports when required by management.
Maintain our internal training website on a weekly and monthly basis with updated charts and content.
Assist in the identification of training needs in the company, assessing individual and group training requirements.
Assist with the marketing of our team's training offerings by creating Keynote presentations and email communications advertising these offerings internally.
Key Qualifications
Experience training a variety of audiences from one-to-one sessions to groups of up to a hundred people.
Excellent presentation skills and communication skills - verbal and written
Ability to learn new topics with minimum supervision and at a fast pace
Ability to work within a dynamic team
Self motivated with ability to work on own initiative
Excellent organisation and time management skills
Fluency in English
Experience in technical writing
Experience with Cisco Jabber and video conferencing technologies